CL
Cerba Lancet Zambia
Registered Nurse
Closes in 2 daysPart timeOn-siteNdola
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Required skills
telephone etiquettecash managementproblem solvingcommunicationpoint of care testingdata entrycustomer servicephlebotomycommunications skillsconfidentialitynursinginventory managementcomputer literacyadministrative support
About the role
Key Competency Requirements:
- Grade 12 certificate
- Relevant nursing qualification
- Minimum one year working experience in the healthcare industry
- Must have experience working with cash and point of care machines
- Must have data entry experience
- Must be computer literate
- Ability to communicate effectively
- Must have good telephone etiquette
- Must be customer oriented with good interpersonal skills
- Ability to work in a pressurized environment
- Attention to detail and Maintain Confidentiality
Key Responsibilities:
- Processes sample registration (“logging”) and queries according to set standard operating procedures.
- Administers sorting and distribution of samples according to set standard operating procedures.
- Performs phlebotomy procedures
- Monitors turnaround time
- Handles administrative queries and customer complaints to ensure timely resolution
- Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
- Monitors stock levels and orders additional stock to ensure the availability of required materials at all times
- Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.