P
Private
Front Office Supervisor
Closes in 11 daysOn-siteLusaka
This role closed on 2026-08-10. Application is no longer accepted.
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Required skills
front desk operationshospitalitycommunicationproactivitycustomer serviceorganisationmarketingpublic administrationcreative thinking
About the role
JOB OPPORTUNITY
Front Office Supervisor
A reputable, certified, and well-established lodge located outside Lusaka is seeking to recruit an experienced and highly motivated Front Office Supervisor to join its team.
Key Responsibilities
- Deliver exceptional customer service and ensure a warm, professional guest experience.
- Welcome, receive, and attend to guests efficiently.
- Promote and market the lodge’s front office services.
- Handle front office administration, including documentation, invoicing, and record keeping.
- Maintain high standards of professionalism and hospitality.
- Be willing to reside in or relocate to the area where the lodge is located.
Requirements
- Diploma in Marketing, Mass Communication, Hospitality Management, or a related field. A bachelor’s degree will be an added advantage.
- Previous experience in the hospitality industry, particularly in front office operations.
- Excellent communication and interpersonal skills.
- Strong organizational and administrative abilities.
- Self-motivated, proactive, and able to think creatively to improve guest satisfaction and business performance.