EH

Evelyn Hone College of Applied Arts and Commerce

Customer Services Officer

Closes in 11 daysFull timeLusaka
Generate cover letter· ProfessionalK250 per monthTailored CV· ProfessionalK250 per month

Or pay per use (Boosters)

Tailored CV

AI-tailor your CV for this exact job in 60 seconds.

K20
Cover Letter

AI-write a cover letter targeted at this role.

K15
Interview Prep

Get 10 likely interview questions + model answers.

K40

Share

Required skills

record-keepingdata integritycommunicationmonitoringleadershipreport writingcommunications skillsconfidentialitycomputer literacycompetitor activity monitoring

About the role

Evelyn Hone College of Applied Arts and Commerce is the largest Technical Education and Vocational Training (TEVET) institution under the Ministry of Technology and Science (MoTS). The institution is inviting applications from suitably qualified and experienced persons to fill the following positions:

MAIN DUTIES

  • To ensure that relevant information about the College, its programmes and various activities is provided promptly to all College Stakeholders.
  • To provide efficient customer services to all College Stakeholders
  • To maintain accurate records of College activities and information packages for clients.
  • To monitor activity on the College Facebook page and attend to queries raised by potential clients.
  • Also to monitor the information on the College website
  • Prepares and submits periodic reports of the activities carried out under Customer Services

MINIMUM QUALIFICATIONS

  • Full Form 5/ Grade 12 Certificate or equivalent
  • Minimum of a Diploma in Business Administration or a related field
  • A Minimum of 2 year’s work experience

SKILLS/ATTRIBUTES

  • Computer literate
  • Ability to maintain high levels of Confidentiality and Integrity
  • Possess demonstrable Interpersonal skills
  • Possess good Communication and Leadership skills

Method of Application

Applications together with copies of certificates, curriculum vitae, National Registration Card and contact details of three referees should be sent to:

The Principal
Evelyn Hone College Management Board
P.O Box 30029
LUSAKA