CT
Chrilan Technologies Ltd
IT SUPPORT STAFF
ClosedFull timeLusaka
This role closed on 2026-06-15. Application is no longer accepted.
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Required skills
vehicle diagnosticstroubleshootinghotel management systemscustomer servicesoftware installationremote support toolsnetworkingtechnical support
About the role
Chrilan Technology Limited is looking for a motivated and reliable IT Support Staff member to join our team.
The successful candidate will provide technical support to clients, assist with system setup, troubleshoot IT-related issues, and support the smooth operation of our software and services.
Position: IT Support Staff
Company: Chrilan Technology Limited
Key Responsibilities
- Provide first-line technical support to clients.
- Assist with software setup, configuration and troubleshooting.
- Respond to client support requests through phone, email and remote support tools.
- Help diagnose hardware, network, internet and software-related issues.
- Escalate complex technical issues to the appropriate team.
- Maintain clear records of support issues and resolutions.
- Support system updates, resets and basic user training where required.
- Ensure professional and timely communication with clients.