Supply Chain Manager

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values – Caring, Committed & Courageous. We foster your talent, with us you shine.

Customer Satisfaction

• Maximize Customer satisfaction, and retention by achieving and aiming to exceed benchmarked availability, service rate and minimizing lead times.
• Lead, coach and mentor the supply chain organization to ensure that customer centricity is the key priority.

Inventory availability & Optimization

• ABC inventory availability of 90% for ABC and 70% for DEF in Normet Operations within Zambia.
• Strategically achieve Optimal Stocking Level in Normet Zambia Operations. Optimise flow of stock into country, reducing unnecessary processes, delays and disruptions, effectively reducing net working capital.

Internal controls

• Review and implement improved Internal controls for Supply Chain in Zambia.
• Keep abreast of local regulatory requirements in Zambia, and pro-actively prepare the supply chain organization to incorporate the changes, minimizing impact to the customer.

Safety:

• Improve supply chain safety by placing processes in place, which can be evaluated bimonthly.
• Assess risk across supply chain processes for Zambia, and prepare necessary documents (in conjunction with SHEQ lead) to mitigate the risks.

Contracts and Pricing

• Manage and maintain customer and supplier master data in terms of pricing.
• Customer negotiation regarding price changes as per global price changes.
• Challenge prices which defer from Market average with counterparts in Finland, if necessary making adjustments.
• Regional VMI contract negotiations and physical setup of operations are in line with expected customer SLAs agreed in the contract.

Warehousing and Logistics

• Ensure standardized warehousing and logistics strategy for the region.
• Manage and negotiate all 3 – and 4 PL service providers for outsourced warehousing & logistics network required to support customers.
• Bonded facility requirements to support regional parts supply.

Come and share your courage to shine with us!