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ZR

Zambia Revenue Authority

Registry Clerk

ClosedOn-siteLusaka

This role closed on 2025-06-17. Application is no longer accepted.

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Required skills

record-keepingretail managementmicrosoft officeadministration officerinitiativefilingcommunicationdata entrycustomer serviceconfidentialitydocument managementdeadline trackingdigital organization

About the role

In Line With Our Corporate Priorities Aimed At Ensuring Optimization Of Revenue Collection And Increased Tax Compliance On One Hand And The Need To Effectively Manage The Numerous Chal-lenges And Opportunities In The Fast-changing Business Environment On The Other, We Are Seek-ing Highly Motivated, Result-oriented, Well-qualified And Experienced Professionals To Fill The Following Vacant Positions

Geographic Reference

History

Clerical & Administrative Jobs

Government Agencies

REGISTRY CLERK, SALARY GRADE ZRA08 (6) – ADMINISTRATION FUNCTION

PURPOSE

Reporting to the Registry Supervisor, the job holder will be responsible for providing quality records management by maintaining and updating staff records contained in confidential personal files and making files available to users timely upon request.

Main Duties/Accountabilities

  • Maintaining taxpayers and administrative files safely and traceably in filing cabinets and monitors their movement;
  • Sorting, classifying, and opening new files according to available filing index;
  • Filling all correspondence and indexes taxpayers’ files timely;
  • Appraising files/records in respect with the records life cycle while using properly docu mented transmittal lists;
  • Participating in identifying and evaluating workflow problems in the registry and contrib-utes to development of solutions under the guidance of the Registry Supervisor;
  • Issuing files in Central Registry to authorized users and receiving them as they are returned;
  • Securing the Registry at all times and restrict access to the registry to ensure security of records;
  • Providing effective mail management services by ensuring that accurate registers for incoming and outgoing mail are in place to avoid mail delays and or misdirection;
  • Establishing and maintaining harmonious working relationships with fellow employees, superiors and all users of the records/files;
  • Ensuring strict adherence to confidentiality when handling confidential records;
  • Sorting, collating and assembling duplicated material in accordance with specific instructions in relation to photocopying and/or binding of documents; and
  • Operating a variety of simple office machines and equipment, such as photocopiers, detachers, book binders and trimmers.