Security Guard Supervisor

The Security Guard Supervisor is responsible for overseeing daily guard operations, discipline, deployment, attendance management, and ensuring all guards meet MCP SECURITY standards. This role requires a mature, firm, reliable, and highly responsible leader who can enforce discipline, solve operational challenges quickly, and maintain client satisfaction.

KEY RESPONSIBILITIES

A. Guard Supervision & Deployment

• Ensure all sites are manned daily (day & night).
• Confirm guard reporting and attendance before each shift.
• Ensure guards wear full uniform, are neat, and report sober.
• Replace absentees quickly and report to management immediately
• Conduct surprise spot checks at all sites.

B. Discipline & Conduct Management

• Enforce company rules on absenteeism, drunkenness, late reporting, and uniform violations.
• Issue warnings and recommend disciplinary action where needed.
• Ensure guards do not sleep on duty or abandon posts.
• Prevent guards from reporting in casual clothes or without uniform

C. Training & Performance Monitoring

• Train new guards on duties, code of conduct, and company policies.
• Coach guards on customer service, patrol, communication, and alertness.
• Maintain high performance and discipline across all sites.

D. Reporting & Communication

• Submit daily reports on guard attendance, challenges, and site conditions.
• Report misconduct, absenteeism, or emergencies without delay.
• Coordinate with operations team before making any changes on-site.
• Address client concerns quickly and professionally.

E. Operational Leadership

• Ensure efficient deployment to reduce unnecessary transport costs.
• Ensure guards living near sites are prioritized for deployment.
• Monitor guard behavior after payday and enforce discipline.
• Support investigations on guard misconduct or site-related issues.

QUALIFICATIONS & EXPERIENCE

• Grade 12 full Certificate
• Basic Computer literacy
• Valid drivers license
• Minimum 2–3 years experience in security supervision
• Academic qualification in security operations or Management will be an added advantage
• Strong leadership, discipline, and operational control
• Must be strict, reliable, and confident enforcing rules
• Able to communicate clearly in English (writing & speaking)
• Physically fit and mentally stable.
• No criminal record
• Age between 28 and 50 years preferred

KEY ATTRIBUTES WE REQUIRE

• Strong leadership and discipline
• Excellent communication and conflict management
• Ability to work under pressure and solve problems fast
• High levels of integrity, discipline, reliability and accountability
• Team player with firm decision-making
• Ability to manage conflicts and solve problems.
• Good knowledge of security procedures and emergency response.

If you believe you meet the above qualifications and can perform the duties stated, please send your updated CV to: 📧 jobsmirroenterpriseszm@gmail.com. Only shortlisted candidates will be contacted.