EB
Exponent Bizolution
IT Support Specialist
ClosedLusaka
This role closed on 2026-06-08. Application is no longer accepted.
Generate cover letter· ProfessionalK250 per monthTailored CV· ProfessionalK250 per month
Or pay per use (Boosters)
Tailored CV
AI-tailor your CV for this exact job in 60 seconds.
K20
Cover Letter
AI-write a cover letter targeted at this role.
K15
Interview Prep
Get 10 likely interview questions + model answers.
K40
Share
Required skills
microsoft officeprocess documentationproblem solvingnetwork administrationtroubleshootingwindows operating systembackup and recoverysecurity systemsremotecustomer servicesoftware installationhardwarenetworkingtechnical supportsystem updates
About the role
IT SUPPORT SPECIALISTS WANTED
Join Zambia’s Leading Business Process Outsourcing Team
Company: Exponent Bizolution
Be Part of Something Bigger
Join our dynamic IT Support team and help power seamless technology experiences.
If you have a passion for solving problems, supporting users, and keeping systems running smoothly, we want to hear from you.
What You’ll Do
- Provide technical support to users via phone, email, and chat.
- Troubleshoot hardware, software, and network issues.
- Install, configure, and maintain IT systems and applications.
- Ensure security, backups, and system updates.
- Document issues and solutions effectively.
- Deliver excellent customer service at all times.
Minimum Qualifications & Requirements
- Diploma or Degree in Information Technology or a related field.
- Knowledge of Windows OS, MS Office, and basic networking.
- Familiarity with IT support tools and remote access.
- Strong problem-solving and communication skills.
- Ability to work under pressure.
- Customer-focused and service-oriented.
- IT certifications are an added advantage.