SI
SGC Investment Limited
Operation Officer
Closes in 24 daysNdola
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Required skills
cold chain managementgps trackingmicrosoft excelproblem solvingfleet managementcustomer servicelogistical expense managementreport writingcost management strategiesmis reportingtransport coordination
About the role
Key Responsibilities
- Plan and allocate trucks, drivers, and routes daily. Ensure timely loading, dispatch, and delivery of goods.
- Monitor fuel consumption, mileage, and maintenance costs per trip. Investigate excess fuel use, breakdowns, and pilferage. Work to reduce operating costs.
- Prepare daily/weekly reports: trip sheets, logbooks, waybills, maintenance records, and incident reports. Ensure all paperwork is complete for Finance and Compliance.
- Coordinate with customers, warehouses, and milling plants for loading/offloading. Handle client complaints and ensure good service delivery to protect company reputation.
Qualifications
- Diploma or Degree in Transport, Logistics, Supply Chain, or Business Administration.
- Minimum 3 years’ experience, in transport operations will be added advantage.
- Good understanding of Zambian Road Traffic Act, RTSA regulations, and fleet management systems/GPS tracking.
- Strong organizational, reporting, and problem-solving skills.
- Must be able to handle pressure and meet deadlines.
- Must have good personal reputation – no record of fraud or misconduct.
- Proficient in Excel, fleet management software, and report writing.