Exponent Bizolution Limited
Call Centre Agent (Outbound)
Or pay per use (Boosters)
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About the role
About the Role
Are you an energetic and persuasive communicator? Do you enjoy connecting with people and helping them discover solutions that improve their lives? If so, we want you to join our dynamic Contact Centre team.
Exponent Bizolution is seeking enthusiastic Outbound Call Centre Agents to represent our brand and engage with customers across Zambia. In this role, you will be the voice of our company, proactively reaching out to inform customers about our exciting products and services. This is an excellent opportunity to jumpstart your career in a fast-paced, supportive environment.
Key Responsibilities
- Customer Outreach: Initiate outbound calls to prospective and existing customers in a professional and friendly manner.
- Product Promotion: Present and explain the benefits of our products and services to generate interest and drive sales.
- Information Management: Answer customer questions accurately, providing clarity and building confidence in our offerings.
- Relationship Building: Establish and maintain strong, positive relationships with customers to ensure a world-class experience.
- Data Collection: Update customer records and gather relevant feedback during calls.
What We Offer
- A dynamic and supportive team culture.
- Comprehensive training to set you up for success.
- Opportunities for professional growth and career advancement.
- The chance to be part of a company that is Empowering Businesses and Transforming Experiences.